FAQ

Q1:Manufacturer or trading company? Where is the company locate
We are manufacturer, our company is located at No. 136, Gangzai Street, Shajing Street, Baoan District, Shenzhen, China

Q2:How many people are there in the company? What is the turnover of your company?
Our company now has 200 people and annual business is around RMB 80 million.

Q3:What parts can the company supply?
Our main products are hardware parts processing and plastic molds

Q4:How long have you been involved in this market?
Our company was established in 2001, so it has been 23 years

Q5:Where are the main markets?
Our product markets are mainly in Asia, Europe, America (United States, Mexico)

Q6:How many agents or wholesalers are there overseas?
The company has no agents overseas

Q7:Can we use the specified packing method?
Of course, we can also package it in the way specified by the customer.

Q8:Do you have your warehouse?
We currently have a warehouse in our own factory

Q9:Can we offer quotations for the products not shown on the website?
Yes, we have too many products. We can provide many products, but they are not displayed.

Q10:Does the product itself support OEM customization?
We are the manufacturer OEM

Q11:What's the min quantity?
We do not have a minimum order quantity and we can customize it according to customer needs.

Q12:Can you provide a product catalog?
The free samples depend on the size and quantity, and are basically not free.

Q13:Are samples available free of charge?
Yes, product catalogs can be sent upon request

Q14:Mass production time and delivery time.
The general delivery period is 45-60 days, depending on the demand for the product

Q15:About the terms and conditions of payment.
Our company's payment is divided into: 30% advance payment for hardware parts, 50% down payment for mold payment, and 50% additional payment after delivery.

Q16:Product after-sales service scope and service period
After-sales service: Confirm the after-sales service time according to different products.